SSCL rebuts ‘Non-availability of
Smart City bus services after 6 PM in Lal Chowk & Civil Line areas’
The allegations are baseless &
misleading; SSCL bus services operate as
per a robust and well-defined schedule
SRINAGAR, JANUARY
09: Srinagar Smart City Ltd. (SSCL) today firmly refuted the claims made in a
news item published in local newspaper on 9th January, 2025, alleging the
non-availability of Smart City bus services after 6 PM in Lal Chowk and Civil
Line areas of Srinagar.
In an official
handout issued here, the Srinagar Smart City Ltd. (SSCL) authorities cleared
that SSCL bus services are operated as per a robust and well-defined schedule,
extending well beyond 6 PM to cater to the commuting needs of the general
public, including shopkeepers and businessmen in these areas.
“Timely and
reliable transportation remains our top priority, and we have consistently
ensured adherence to the schedule across all routes,” read the statement.
Srinagar Smart City
Limited (SSCL) operates public transport services within the city and its
adjoining districts across 16 routes, including 11 intra-city routes and 5
inter-city routes, with a total fleet size of 98 buses. These services are
available to commuters from 7:00 AM to 9:00 PM during the winter months and
from 6:00 AM to 10:00 PM during the summer months. On specific routes
connecting important hospitals and railway terminals, SSCL ensures services
until 10:00 PM.
All the routes
either originate from or pass through the City Centre at Lal Chowk, traversing
the Civil Lines area, including IG Road, Sanat Nagar, Rawalpora, and other
areas of the city. SSCL operates these routes with optimal bus deployment to
ensure efficient public transportation. In the Lal Chowk area, bus services are
available from early morning until late evening, providing reliable public
transport services.
For the convenience
of the public, the e-bus services can be accessed in real-time through a dedicated
mobile application, the Chalo App. SSCL ensures the efficient operation of
these services through a real-time monitoring cell.
Additionally, SSCL
regularly publishes advisories regarding the temporary unavailability of
services on specific routes through the Mobile App. These advisories may arise
due to factors such as electricity shortages (as the buses are electrically
powered), road maintenance works, or route diversion directives issued by the
Traffic Police.
“Our operational
framework includes regular monitoring and prompt resolution of any
service-related disruptions. Upon preliminary investigation of this matter, no
evidence has been found to substantiate the reported claims. However, SSCL
assures the public that any genuine service gap brought to our notice will be
addressed with utmost urgency,” further read the handout.
Srinagar Smart City
Ltd. remains committed in providing efficient and dependable transportation for
the people of Srinagar.