DC Rajouri directs for
swift, quality redressal of Public Grievances
RAJOURI, APRIL 01: Deputy Commissioner Abhishek Sharma
today chaired a meeting here in the Conference Hall to review the status of
grievances and citizen registrations on the JK Samadhan portal. The meeting
focused on ensuring timely redressal of public grievances and enhancing
transparency in services delivery.
The Deputy Commissioner reviewed the ADC-wise status
of grievance registrations and disposals. He directed the officers to expedite
both the registration and resolution of grievances, emphasizing the need for
quality disposal to ensure citizen satisfaction. Pending grievances were also discussed
with the concerned officers to facilitate swift resolution.
Apart from grievance redressal, the Deputy
Commissioner reviewed the status of the physical verification of development
works across the district. He directed the Tehsildars to identify patches of
state land and instructed that the issuance of category certificates to the
general public should not be delayed. Strict vigilance was emphasized to
maintain transparency in public services delivery.
Reiterating the administration’s commitment to good
governance, DC Rajouri stated that there shall be zero tolerance for
corruption. He urged all officers to ensure efficiency and accountability in
addressing public concerns.
The meeting was attended by ADC Kalakote Tanveer
Ahmed, ADC Rajouri Rajiv Khajuria, ADC Sunderbani Rajeev Magotra, ADC Nowshera
Babu Ram Tandon, ACP Sheraz Chouhan, SDM Thanamandi Abid Hussain, ACD Vijay Kr
Verma, CMO Manohar Rana, along with Tehsildars and BDOs.