Chief Minister Omar Abdullah reviews
functioning of Raabita office
Group of Concerned Citizens meets CM
and submit memorandum
SRINAGAR, FEBRUARY
21: Chief Minister Omar Abdullah today chaired a review meeting of the CM’s
Public Services and Outreach Office, Raabita, in Srinagar to assess its
functioning and strengthen its role in addressing public grievances
effectively.
During the meeting,
the Chief Minister directed that Raabita Nodal Officers be designated at the
district level to ensure prompt and efficient handling of public issues. He
stressed the need for a proactive approach in reaching out to people, ensuring
that government initiatives and grievance redressal mechanisms are accessible
to every citizen.
A detailed
presentation was given on the office's working, highlighting key achievements
and ongoing initiatives aimed at enhancing public service delivery. The Chief
Minister reiterated his government’s unwavering commitment to a transparent,
accountable, and people-centric administration. He instructed officials to
adopt a more responsive and result-oriented approach, ensuring that grievances
are resolved in a time-bound manner. He emphasized on improving the quality of
disposal of public grievances and to ensure that grievances are actually
resolved when updating the final disposal of each grievance.
Emphasizing the
importance of direct engagement with citizens, the Chief Minister directed
officials to increase outreach efforts through awareness campaigns, interactive
public sessions, and digital platforms. He assured that his government remains
committed to listening to people’s concerns and taking concrete steps to
resolve them.
Meanwhile, Group of
Concerned Citizens (GCC) delegation led by former IAS officer Khurshid Ahmad
Ganai called on the Chief Minister at Raabita office and expressed their
concern over the proposed amendments being contemplated in the Unified Building
Bye Laws (UBBL). The GCC members requested CM to review the proposed UBBL
amendments & urban planning policies which have been initiated by Housing
& Urban Development Department just before the elected Government assumed
office in October.
The Chief Minister
listened to their objections and said that his Government would examine the objections
and scrutinize other urban development policies before approving any such
policy and said that all stakeholders shall be consulted before firming up such
policies or bringing any legislation to that effect.